FAQ

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FAQ

( Frequently Ask & Questions)

You can buy a ticket directly from our website to get instant confirmation. You may pay using several payment options such as credit card, debit card, convenience store, paypal, or QRIS. Alternatively you can call our reservation staff at +6281907381222.

Yes we do offer pickup and drop off service from Bali to Nusa Penida and Gilli 's Island (pickup service) and Nusa Penida, Gili's Island to Bali (drop off service), We currently only offer for several areas only in Bali. You can check on our reservation pickup and drop off information during your reservation.

Trips to Nusa Penida island from Bali serangan harbor will take approximately 2 hour 30 minute.

Yes! there is a toilet on board as well as a bin provided for paper waste.

Our trips are not recommended for pregnant women, the elderly or infirm, or people with heart of back problems, and our insurance only covers people up to 65 years of age. For people not covered, or pregnant women or people with health issues, they may still travel although we require a disclaimer be signed.

All boats are certified to International Safety Management standard and carry life-jackets, life-rafts, ship to shore radio, distress flares, throw rings, fire-fighting equipment and EPIRB. The Electronic Position Indicating Radio Beacon sends out a distress signal automatically for at least three days after being immersed in water, for detection by rescue services.

Up to 25kg check in (of usual proportions) and a hand carry baggage.

This sometimes happens, though is very unusual outside of the rainy season (January - March). We always inform passengers as soon as possible when a cancellation occurs, and offer the following options: 1. Reschedule for another day - subject to availability 2. Cancel trip, make your own arrangements and get full refund of your ticket price 3. Take a slow ferry, with a partial refund of ticket price, depending on costs incurred for the alternate transport. Tanis Fast Cruise staff member will guide passengers on throughout the trip to deal with tickets etc

Sea-sick pills are provided at reception/ first aid kit. Look out the window and stay focused on the horizon.

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